Come for cost, stay for Quality

Your solution for outsourcing.

We provide cost-effective outsourcing solutions to connect with your customers over multi-channel platforms. (Voice and non-voice)

Outsourcing Services

Specialised Business Process Solutions

Collections & Recovery

Our debt management solution provides your company with a complete debt recovery service.

Administration

We enhance your organisation’s business processes. Free up your teams to focus on more important tasks. We help you maintain the high service levels you’ve come to expect from your organisation

Sales

A sales assist team that can do everything from customer service to data capture, lead generation, and more.

 

Recruitment

Recruitment is done for you. Retention focused, results driven selection process. Without the long drawn out process.

Finance & Insurance

Connect BPS for insurance process tasks. Improve profitability, reduce costs, cut processing times and improve accuracy and quality.

Lead Generation, Surveys

With Connect BPS, you can generate new leads with relative ease and at a low cost. We offer cost-effective lead generation for any size business.

South Africa

A destination that delivers

“South Africa was named “Offshoring Destination of the Year” in 2016 and 2018. The country has shown a 22% annual growth rate in the outsourcing sector over the last four years. Almost three times more than India or the Philippines.” 
–   Support Adventure.com

 

how you win

Increase ROI- Contain risk

No "Lock-In" contracts

Work to a program that suits you! Use the service as it suits your workflow. No long term binding contracts.

Low entry-level

Get started at an entry-level that you can manage. Build and scale your business as you grow.

Management, Accounts & Reporting

We use state of the art CRM, tracking and analytics to keep you on top of your progress. Reports and projections that track your progress.

Support

With many years of experience and teams with diverse, specialist skill sets, we are always available to help or guide you on your journey.

Some Key Metrics

1
Design

Years experience  

96
Digital Marketing

World ratings for best outsourcing – Ranking position for the years 2018-2019 

1 %
Support

Satisfaction Index.

“I recommend Connect BPS and in particular  Saskia Hill. We worked with her team in 2021.We had excellent support, responsiveness and results. We plan to continue the relationship into the future”

Testimonial fro Judy La Spada

Judy La Spada

Title:  CEO
Virtuoso Sourcing
CO. USA

FAQ

Most frequent questions and answers

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Get in touch here

How can we help?